Yes. Pre-registration is done by the host and the host invited the guest by sending a 6-digit PIN. The visitor can check-in to the facility using the PIN.
Visitors can check-in to the facility either by entering their details in the self-service Kiosk at the lobby or by providing their details to the Receptionist/Security Officer. If they have an invitation PIN shared by the host they can check-in using that PIN. In that case no need to submit all details.
Visitors can check out either by entering their name in the self-service Kiosk at the lobby and marking the checkout or by providing their name to the Receptionist/Security Officer. If they have an invitation PIN shared by the host they can checkout using that PIN.
Yes. To enable this feature, go to “Check-in fields” under the settings menu. Check the corresponding “Required” box of “visitor photo” field. If you want to make it as a mandatory field, check the corresponding box marked “mandatory”.
To customize the visitor check-in fields go to “Check-in fields” under the settings menu.
To manage the purpose of visit, go to “Purpose of visit” under the settings menu. You can add new purpose by clicking the button “Add new purpose of visit” and enter the purpose. Also, you can edit the purpose clicking the corresponding edit button.
To customize the Kiosk interface, go to “Kiosk settings” under the settings menu. Customize as per your requirement.
To add your company logo to the Kiosk interface, go to “Kiosk settings” under the settings menu. There you have the option to upload your logo. Make sure that you saved the configurations after uploading the logo.
To sign out the Kiosk, tap the company logo five-time continuously.
To create users, go to “User management” under the settings menu. Click on “Add new user” button and enter the user details.
Dorbuk has 5 types of users.
Administrator: The person who has all the privilege expect entering visitor check-ins and checkouts.
Manager: The person who has all the privilege expect to enter visitor check-ins, checkouts, and Dorbuk settings.
Kiosk: A Kiosk can only mark the visitor check-ins and checkouts.
Receptionist/Security Officer: Who is in charge of the gate or lobby and they can only mark the visitor check-ins and checkouts.
Host: The Host can fill up visitor details and invite them by sending a 6-digit PIN. Also, they can view their recent visitors and invited visitor list.
To add the host, go to “Manage hosts” under the “Host” menu. Click on the button “Add new host” and enter the host details.
Host login user name will be their Email address. To generate and send the password to host Email address, check the box “Send welcome Email containing login credentials” at the time of creating a new host.
Dorbuk can send Email, Text (SMS) and Mobile App notifications to the host.
Yes, you can. You can configure it either at the time of host creation or by clicking the host “edit” option.
Yes. To view the reports, go to the “Report” menu.
Yes, you can.
Yes. All your data with Dorbuk have stored securely at the cloud server.
Your subscription will expire either when you have used up all the visitor credit or when the validity period is over (whichever happens first).
Login to your DORBUK account and from the ‘settings’ menu selects ‘subscription’. Clicks on ‘renew the subscription’, choose the plan and renew it using your credit card.
When the subscription expires, your account will be in a grace period of 30 days. Once the grace period ends, your data and access will be removed at any time.
No, visitor credit will not carry forward and remaining visitor credit will be discarded by the end of the subscription period.
For further assistance contact our 24×7 support