Dorbuk (we, us, our) complies with the Privacy Act when dealing with personal information. Personal information is information about an identifiable individual (a natural person).
This policy does not limit or exclude any of your rights under the Act.
We collect and hold two categories of personal information in connection with our products and services
Customer Information is personal information about a customer or potential customer that a customer or potential customer provides to us, or authorizes us to collect:
Customer Information includes names, usernames, phone numbers, email addresses and billing information associated with a customer account or any registration or subscription.
User Data is:
We will not disclose, move, access or use User Data except as provided in our terms of service or in any other agreement with the applicable customer, and we require our customers to comply with applicable privacy laws.
We may change this policy by uploading a revised policy onto our website (www.dorbuk.com). The change will apply from the date that we upload the revised policy.
Who do we collect your personal information from
We collect personal information about you from:
If possible, we will collect personal information from you directly.
Some provision of personal information is optional. However, if you do not provide us with certain types of personal information, you may be unable to enjoy the full functionality of products and services.
We may also conduct user surveys to collect information about your preferences. These surveys are optional and if you choose to respond, your responses will be kept anonymous. Similarly, we may offer contests to qualifying users in which we ask for contact and demographic information such as name, email address and mailing address. None of this information is shared with third parties, except in summary form, if at all. Information we gather through a contest may also be disclosed to third parties as necessary for prize fulfilment and other aspects of any contest or similar offering.
We will use your personal information:
We may disclose your personal information to:
A business that supports our services and products may be located outside India. This may mean your personal information is held and processed outside India.
We will take reasonable steps to keep your personal information safe from loss, unauthorized activity, or other misuse.
Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.
In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.
If you want to exercise either of the above rights, email us at firstname.lastname@example.org. Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting).
We may charge you our reasonable costs of providing to you copies of your personal information or correcting that information.
While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.
Last updated on April 2, 2019